Frequently Asked Questions

Everything you need to know about our durable apparel and services.

How long does shipping take for Ace Workwear orders?

Standard shipping typically takes 3-5 business days within the continental US. For custom embroidered items, please allow an additional 5-7 business days for processing.

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging with tags attached. Please note that customized or embroidered workwear cannot be returned unless there is a manufacturing defect.

Do you offer bulk discounts for corporate teams?

Yes, we provide tiered pricing for bulk orders of 20 units or more. Please contact our corporate sales team for a personalized quote and digital mockup of your logo.

How do I know which size to order?

Each product page features a detailed size guide. Since workwear often has a roomier fit for mobility, we recommend comparing your measurements against our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For approved corporate accounts, we also offer invoicing options.

Are your garments industrial-wash safe?

Most of our heavy-duty collection is designed to withstand industrial laundering. Check the specific care instructions on the product label or description to ensure longevity.